Flip(in) Cool Video Camera
I got a new Flip video camera by Pure Digital Technologies last fall and I absolutely love it. It’s almost foolproof, and the built-in software makes it incredibly easy to load your videos onto your computer and then upload them to your blog, MySpace, You Tube and any other Web site. It also has functions for saving the videos for emailing, creating movies with music and even capturing pictures from shots in the movies. I literally learned how to use this camera and its software in about 15 minutes. It actually only took about three minutes to learn to use the camera, and 12 minutes to learn to use the software.
The Flip is small and fits right into your palm. It has a little USB connection that “flips” right out of the side and connects directly to your computer. It’s that easy.
Another thing to note about the Flip — the customer service is pretty good. Something happened to my FLIP a few weeks after I got it and it quit working. I had registered it on the Flip registration site, so I went there for help. And help I got! My first inquiry was answered immediately, and the instructions from their support team were very clear. First, they had me take the batteries out of my Flip for two full days in order to do a “hard reset.” When that didn’t work, they instructed me to mail it back to them with a return merchandise authorization number that they provided. I shipped my camera to Flip and got a replacement via UPS six days later. They had promised to try to fix it and if it wasn’t fixable, they would replace it. They believe my problem was an isolated circumstance, but regardless, they replaced my camera and sent me a new one. Pure Digital Technologies deserves a round of applause for their online support and customer service. I not only high recommend this product because of its ease of use, reasonable price point ($149 for Flip Video Ultra) and downright coolness. I also recommend it because of my experience with their support and customer service. Those are hard things to find these days.
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#1 Kimberly on July 12, 2009:
I’ve been wanting a Flip so bad…I need to bite the bullet and order it.